Returns
Thank you for choosing MIHOLL. We sincerely appreciate your trust in our brand and are committed to ensuring you have an exceptional shopping experience. By placing an order with MIHOLL, you agree to the following terms and conditions.
You can return any product within 30 days of purchase for a full refund, as long as the product is undamaged.
- To cancel an order, please contact us via email at offical@mihollfashion.com .
- You may cancel your order within 24 hours of placing it. If canceled before shipment, no fees will be charged.
- Once the order has been shipped, cancellation is no longer possible. In this case, the buyer will be responsible for return shipping costs.
Return or Exchange Period:
If you are not satisfied with your purchase from official channels, you can return it for an exchange or refund within 30 days of receiving the product. Refunds or exchanges will not be provided for purchases made more than 30 days ago. For product quality issues, you can choose a full refund or a one-time free replacement within 30 days of receiving the product.
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Provide proof of purchase, such as the order number to offical@mihollfashion.com
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We will respond within 1-2 business days.
If the return or exchange is due to a product quality issue, MIHOLL will cover all shipping costs. If the return or exchange is due to non-quality issues, you will be responsible for the shipping charges. Please contact us at offical@mihollfashion.com for specific fees and addresses.
After initiating the return process, we will process the refund within 1-3 business days. You will receive an email notification when your refund is processed. The refund arrival time may vary depending on your bank's processing speed. If you have not received your refund after 7 business days, please contact us at offical@mihollfashion.com